Frequently Asked Questions
Can I use Usabilis on non-WordPress sites?
Absolutely! Usabilis was originally designed for WordPress – hence the "WP" in the name. However, due to high demand from our customers, we’ve developed a system that automatically generates a universal JavaScript script, compatible with any type of website: static HTML, React, Vue, Angular, Shopify, Wix, Joomla, Drupal, and any other CMS or framework. The WordPress plugin remains the easiest option for those using that platform, but the JavaScript script offers the same exact functionality for all other sites. After activating your plan, you can generate the script directly from your account dashboard – integration takes literally 2 minutes.
How exactly does Usabilis work?
Usabilis is a SaaS (Software as a Service). You install a small connector plugin on your WordPress that connects to our servers. The accessibility widget is dynamically loaded from a global CDN, always ensuring the latest version and optimal performance.
Can I try before buying?
Certainly! We offer a 14-day free trial without requiring a credit card. Additionally, all plans have a 30-day money-back guarantee. If you're not satisfied, we'll refund 100% of your purchase.
Does the plugin slow down my site?
No, Usabilis is designed to have zero impact on performance. The widget is loaded asynchronously after the page has fully loaded and is served from a global CDN with over 200 servers worldwide. The connector plugin weighs less than 50KB.
What happens if I cancel my subscription?
If you cancel your subscription, the widget will continue to work until the end of the period already paid for. Your settings and statistics will remain available for 30 days in case you want to reactivate the service. You can export all data at any time from the control panel.
Can I change plans at any time?
Yes, you can upgrade your plan at any time by paying only the proportional difference for the remaining period.
To downgrade, you can cancel from the client area. The service will remain active until expiration, then you can reactivate with any plan.
Is the service GDPR compliant?
Yes, Usabilis is fully GDPR compliant. We do not collect personal data from end users. Statistics are aggregated and anonymous. Servers are located in Europe and all data is encrypted.
Does the plugin make my site WCAG 2.1 compliant?
No, Usabilis does NOT guarantee WCAG 2.1 compliance. It's a support tool that offers visual customizations to improve the experience for some users with disabilities. To achieve true WCAG 2.1 compliance, your site must be built from the ground up following accessibility guidelines: alternative text for all images, correct semantic HTML structure, forms with properly associated labels, multimedia content with captions, full keyboard navigation, and compliant color contrast (minimum 4.5:1). Our plugin is an additional customization layer, not a compliance solution.